Dana E. Cooley, P.E.
Dana is a seasoned root cause
investigator and team leader with 40 years experience in engineering, heavy construction,
environmental protection, and nuclear power. His
professional
responsibilities have included independent nuclear safety review, event response team
leadership, total quality management, and experiential workshop development and
delivery.
He has been trained in Department of Energy and Institute of Nuclear Power Operations root cause methods as well as specialized techniques developed by Kepner-Tregoe, Performance Improvement International, and System Improvements, Inc. (TapRooT®).
Dana supports executives, corrective action program managers, and performance improvement personnel across the nation. In 2008 he was invited to assist the Koeberg Power Station near Cape Town, South Africa. During an extended visit he assessed the corrective action program, developed and delivered cause determination training, and coached senior leadership.
His intensive workshops teach practical problem solving, root cause analysis, investigative interviewing, total quality management, team performance and dynamics, group leadership, facilitation, and innovation. If organizational effectiveness or safety culture issues exist, Dana helps clients pin them down. In 2009-2010 he adapted his materials as the basis for British Energy's fleet wide significant adverse condition investigation program, including adoption of a model report format.
Dana contributes regularly to the nuclear Corrective Action Program Owners Group (CAPOG), publishing a semi-annual assessment of U.S. Nuclear Regulatory Commission substantive cross-cutting issues.
He knows how to help organizations Fix-It-Once®.
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If your problem recognition, reporting, and resolution process is in good shape we will confirm it. If not, we will work with you to strengthen it with the least possible disruption to your present methods.
Effective problem solving and learning from experience are not intellectual exercises or luxuries reserved for big enterprises. Being able to Fix-It-Once® is a critical business competency. Every organization needs it now.
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