Dana E. Cooley, P.E.Dana E. Cooley, P.E.
Dana is a seasoned root cause
investigator and team leader with 40 years experience in engineering, heavy construction,
environmental protection, and nuclear power. His professional
responsibilities have included independent nuclear safety review, event response team
leadership, total quality management, and experiential workshop development and delivery.
He has been trained in Department of Energy and Institute of Nuclear Power Operations root cause methods as well as specialized techniques developed by Kepner-Tregoe, Performance Improvement International, and System Improvements, Inc. (TapRooT®).
Dana supports executives, corrective action program managers, and performance improvement personnel across the nation. In 2008 he was invited to assist the Koeberg Power Station near Cape Town, South Africa. During an extended visit he assessed the corrective action program, developed and delivered cause determination training, and coached senior leadership. Dana contributes regularly to the nuclear Corrective Action Program Owners Group (CAPOG).
His intensive workshops teach practical problem solving, root cause analysis, investigative interviewing, total quality management, team performance and dynamics, group leadership, facilitation, and innovation. If organizational effectiveness or safety culture issues exist, Dana helps clients pin them down.
He knows how to help organizations Fix-It-Once®.
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If your problem recognition, reporting, and resolution process is in good shape we will confirm it. If not, we will work with you to strengthen it with the least possible disruption to your present methods.
Effective problem solving and learning from experience are not intellectual exercises or luxuries reserved for big enterprises. Being able to Fix-It-Once® is a critical business competency. Every organization needs it now.
Can't think of any current problems? Congratulations! But, before you click away, take a look at intensive self assessment. Stay out in front.
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